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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anesia Bonner

Anesia Bonner

August 25, 2026

5  out of  5
rating by Anesia Bonner
"Mike Smith was great! He guided me through every step of purchasing my car insurance and made the entire process easy and stress-free. He also took the time to make sure I received all the discounts I qualified for. I truly appreciate his excellent customer service and would definitely recommend him!"
We responded:
"Thank you, Anesia! I'm happy to hear that Mike made your insurance purchase smooth and stress-free. It's great to know he ensured you received all the discounts you qualified for. We appreciate your recommendation and are here if you need anything else!"
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Lorena Santana

August 13, 2026

5  out of  5
rating by Lorena Santana
"Excellent experience! My insurance broker was responsive, efficient, and made the entire process easy. Most importantly, they were able to find me a great deal with the right coverage. Highly recommend!"
We responded:
"Thank you, Lorena! I'm happy to hear that you had an excellent experience with us and that we could help you find the right coverage at a great deal. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Martin L. Moore Jr

August 10, 2026

5  out of  5
rating by Martin L. Moore Jr
"Mike was very awesome and helpful very he was very honest and direct about the coverages he was offering and saved me money Thank you again Mike I appreciate all your help"
We responded:
"We love to see reviews like yours, Martin! Reviewing your policy options and handling claims should feel straightforward and seamless, so knowing that Mike’s direct approach helped you lower your monthly expenses brings a big smile to our team. Thank you for choosing our Alpharetta location and sharing your feedback!"
Profile photo of Billie Gonzalez

Billie Gonzalez

August 7, 2026

5  out of  5
rating by Billie Gonzalez
"Mike did an excellent job setting me up with car and home rental insurance. I was very pleased with the offer he gave me as well as the support he offered me as he walked me through the forms."
We responded:
"Billie, thank you for taking the time to leave us a review! I'm happy to hear that Mike was able to assist you with your car and home rental insurance needs. We always aim to provide great support and make the process as smooth as possible. We're always happy to help if anything comes up."
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Larry Sargent

August 7, 2026

5  out of  5
rating by Larry Sargent
"Mike was awesome......got me more coverage much cheaper and had everything made simple and easy for me...... definitely do business with this man!!!"
We responded:
"Larry, thank you for taking the time to leave us a review! I'm glad to hear that Mike was able to help you find more coverage at a better price and make the process simple and easy. We appreciate your recommendation and are here if you need anything else!"
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Neha

August 6, 2026

5  out of  5
rating by Neha
"I spoke with Mike and he helped me with a car insurance. He gave me a rate that was so much cheaper than my current one. Really personable and kind guy. Definitely recommend Mike!"
We responded:
"Neha, thank you for taking the time to leave us a review! I'm glad to hear that Mike was able to assist you with your insurance and provide a better rate. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
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Thalia Amaya

August 4, 2026

5  out of  5
rating by Thalia Amaya
"Juan fue la persona que me ayudó con mi seguro!! Y todo ha sido excelente hasta el día de hoy. Los recomiendo mucho"
We responded:
"¡Gracias por tu reseña, Thalia! Me alegra saber que Juan pudo ayudarte con tu seguro y que todo ha sido excelente. Apreciamos mucho tu recomendación. ¡Estamos aquí para lo que necesites!"
Profile photo of Arturo P

Arturo P

July 29, 2026

5  out of  5
rating by Arturo P
"Kudos to the State Farm team for their quick and accurate response. In the latest example, Caitie Marshall, the Customer Service Manager of Garrett Schafer's office took only a few hours to resolve an issue related to a switch in the company that manages our mortgage. People like Catie are one of the reasons we have been State Farm customers since 1982."
We responded:
"Arturo, thank you for taking the time to leave us a review! I'm happy to hear that Caitie was able to assist you so efficiently. It's wonderful to know that our team's dedication has kept you with us since 1982. We're always here to help if anything else comes up!"
Profile photo of LaChelle Maddox

LaChelle Maddox

July 23, 2026

5  out of  5
rating by LaChelle Maddox
"New insurance plans"
We responded:
"LaChelle, thank you for taking the time to leave us a review! I'm happy to know that you're satisfied with the new insurance plans. We're here to make sure you have the coverage you need. Let us know if we can help with anything else!"
Profile photo of Mike Saia

Mike Saia

June 25, 2026

5  out of  5
rating by Mike Saia
"Spoke with Grant at State Farm to get set up with auto and renters. He was very patient, knowledgeable, and helped me work out the proper coverage and approach for a unique situation that I have.

Would recommend to anyone looking for great service and reasonable pricing (given how crazy expensive GA rates are by default)."
We responded:
"Mike, thank you for taking the time to leave us a review! I'm happy to hear that Grant was able to assist you with your auto and renters insurance needs. It's great to know you found our service helpful and our pricing reasonable. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Profile photo of Greg Powichroski

Greg Powichroski

June 19, 2026

5  out of  5
rating by Greg Powichroski
"Claudia was very helpful and pleasant, and even offered me to make my car payment in two installments. Which I did."
We responded:
"Thank you for the kind words, Greg. We are very happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Dave

Dave

June 16, 2026

5  out of  5
rating by Dave
"I've been with Garrett for 10+ years for all of our auto (wife & kids) plus our home and rental property. His staff (particularly Catie) offer customer service unmatched by any profession I've dealt with. I have periodically compared my State Farm policies/pricing to other insurance companies, but State Farm is always competitive w/ pricing and coverage, and no one can match his customer service regardless of answering a question or assisting on filing a claim."
We responded:
"Dave, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience with our office over the years. It's great to know that Caitie and the rest of the team have been able to provide you with the service you deserve. We're grateful for your trust and loyalty. Let us know if we can help with anything else!"
Profile photo of Yvette McDowell

Yvette McDowell

June 8, 2026

5  out of  5
rating by Yvette McDowell
"Very professional I felt he was caring giving me knowledge he made the signing up experience great"
We responded:
"Yvette, thank you for taking the time to leave us a review! I'm happy to hear that you felt well-informed and cared for during the sign-up process. Making sure you have a great experience is important to us. We're always here if you need anything else!"
Profile photo of Garlene Bosch

Garlene Bosch

June 1, 2026

5  out of  5
rating by Garlene Bosch
"Grant has been absolutely fantastic at helping me navigate a new policy and getting through a grueling process. I highly recommend Grant and the State Farm team!!!!!"
We responded:
"Thank you, Garlene! I'm really happy to hear that Grant was able to assist you with your new policy and make the process smoother. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Jarius Robbins

Jarius Robbins

May 13, 2026

5  out of  5
rating by Jarius Robbins
"Great Service. Geart all round business"
We responded:
"Thank you, Jarius! I'm happy to know you had a great experience with our service. Your feedback is appreciated, and we're here whenever you need us. Thanks for choosing us!"
Profile photo of Zarya Bravo

Zarya Bravo

May 8, 2026

5  out of  5
rating by Zarya Bravo
"Thank you to Garrett’s customer service team at State Farm for guiding me through my very first claim after being a loyal customer for so many years. Your support, professionalism, and quick assistance made the process smooth and stress-free. I truly appreciate how my claim was reviewed and approved in less than 48 hours. Thank you again for the excellent service."
We responded:
"Zarya, thank you for your wonderful feedback! I'm glad to hear that our customer service team was able to assist you with your first claim and make the process smooth and stress-free. We’re committed to providing quick and professional support to all our customers. If you need anything else, feel free to reach out!"
Profile photo of Billy Dodd

Billy Dodd

April 30, 2026

5  out of  5
rating by Billy Dodd
"I backed into someone at grocery store... completely my fault but you'd never know it with this kindness n speed State farm took care of me ,I've never had a claim in my life n thought I was gonna be in trouble felt like a kid being sent to office but the team at State farm made me feel........not in trouble but like a friend il never hv another ins company I LOVE YALL for all that sweet THANK YOU SOOOO MUCH!!!!"
We responded:
"Thank you, Billy! I'm so happy to hear that our team was able to support you with kindness and efficiency during your first claim experience. It's wonderful to know you felt like a friend throughout the process. We truly appreciate your trust and loyalty. If you ever need anything else, we're just a call away!"
Profile photo of Karen Stanow

Karen Stanow

April 28, 2026

5  out of  5
rating by Karen Stanow
"I switched insurance companies after receiving quotes for substantially less expensive policies with the same or better coverage. Both Garrett and Kirby were excellent to answer questions and help me through the process."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm glad to hear that we were able to assist you effectively and provide you with more affordable options. We’re committed to ensuring our customers receive the best service and coverage possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Robbie Wagnon

Robbie Wagnon

April 28, 2026

5  out of  5
rating by Robbie Wagnon
"I had been w/another provider for over 30 yrs. when suddenly, they were bought by a very large & commercial insurance company. Though many things changed, the main thing was that my premium almost doubled. I researched other options & found Garrett Schaffer/State Farm office to be a good fit. Though I have dealt w/Garrett, & he is sooo helpful, knowledgeable, professional and amiable, Caitie Yoes is primarily my contact w/whom I pay my premium. Caitie is very helpful, pleasant & professional. I find this warm, yet professional office demeanor is very refreshing & encouraging. The above-mentioned attributes contribute to efficient, pleasant, & fruitful business communication. If you need such products & services, I highly recommend Garrett Schaffer & Caitie Yoes to you."
Profile photo of Putback Shawty

Putback Shawty

April 24, 2026

5  out of  5
rating by Putback Shawty
"I would like to say that I have been a client with State Farm for many years now, and through out the years. The Bethany's branch has always took care of all insurance needs, weather Big or small. Agent Jeramy Hill, has always come through in the clutch and made sure I was well taken care of, and even stop whatever He had going on and made my needs priority by assisted me with an situation or issues. I just want to say thank you again. And I highly recommend anyone to be obliged by their services. Jeramy Hill give it to you straight, no beating around the Bush. I work a tight shift, so my time is limited, and he gets the job done in a timely fashion. Thanks again 👍🏾 5 ⭐ across the Board."
We responded:
"Thank you, Putback Shawty, for your wonderful feedback! I'm delighted to hear that our office has consistently met your insurance needs. It's great to know that our team's dedication has made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Profile photo of Tamiko Mills

Tamiko Mills

April 8, 2026

5  out of  5
rating by Tamiko Mills
"Bryan goes over and beyond when u need help. I appreciate him and the staff."
We responded:
"Thank you, Tamiko! I'm glad our team has been helpful to you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nelson Zapata

Nelson Zapata

March 29, 2026

5  out of  5
rating by Nelson Zapata
"I spoke with my favorite agent Caitie when I purchased my new car and she was able to set me up with the proper services and features that would benefit me the most. And, as always she did it in the most pleasant manner."
We responded:
"Thank you so much for the 5-star rating, Nelson! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Denis A

February 20, 2026

5  out of  5
rating by Denis A
"Very professional. Very happy as my agent"
We responded:
"Thanks so much for the fantastic rating, Denis! We are so glad you had a positive experience with us here on State Farm Agent Garrett Schafer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sarah Hartwell

February 2, 2026

5  out of  5
rating by Sarah Hartwell
"Ali Kate Roper has been absolutely amazing. Her knowledge, patience and attention to detail has been super impressive. I have been avoiding updating my insurance but Ali has helped make it a seamless process. Thank you again Ali for going above and beyond. I appreciate all of your help!!"
Profile photo of Laurence Starr

Laurence Starr

January 28, 2026

5  out of  5
rating by Laurence Starr
"Catie is wonderful. Cares what I need and takes care of me"