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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Davis

October 17, 2025

5  out of  5
rating by Lauren Davis
"I would like to thank Ali Kate Roper for the excellent customer service and attentiveness! She quickly switched my insurance from another provider to bundle my home and auto. She even helped sign me up for programs to reduce my payments. It is a priority for me to have an agent who will be available with any issues or questions in the future. I have complete confidence in her!"
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Becca Sieckmann

October 14, 2025

5  out of  5
rating by Becca Sieckmann
"Kirby was great to work with - friendly, professional, and very responsive. Thank you for your help with my auto policy!"
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Robert Gardere

October 14, 2025

5  out of  5
rating by Robert Gardere
"CAITIE MARSHALL as usual was wonderful. She answered my questions quickly, showing great knowledge, efficiency, politeness, and above all a warm and caring personality with a smile and laugh that makes everyone feel special. She really made my day and if was not retired this is the type of person I would hire on the spot. Every time she answered the phone in all the previous times it was always with such a warm and pleasant voice that showed right away that she really cares and made me feel that my questions were of the most importance for her, and she always had the answers. State farm is lucky to have such a super star working for them. I always look forward chatting with her, it is always a pleasure, and she ALWAYS have the answers and the proper advice."
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Anne Vidanagama

October 8, 2025

5  out of  5
rating by Anne Vidanagama
"The agent was very helpful and efficient."
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Harry Price

October 2, 2025

5  out of  5
rating by Harry Price
"All my insurance need were met with one phone call. For the first time my wife and I really do have affordable car insurance. As well as life insurance."
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Atnafu Tariku

September 24, 2025

5  out of  5
rating by Atnafu Tariku
"I am totally satisfied with Cattie in handling my car insurance from start to finish with ease."
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Caleb Jensen

September 16, 2025

5  out of  5
rating by Caleb Jensen
"Caitie Yoes has top notch customer service. Would highly recommend."
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Michael Payton JR

September 9, 2025

5  out of  5
rating by Michael Payton JR
"Appreciate good business with people that appreciate good people."
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Nubian Nelly

August 25, 2025

5  out of  5
rating by Nubian Nelly
"I love Statefarm and have been a customer service for years. They are always very helpful and made switching into my new vehicle a breeze. Thank you to Catie for clarifying everything and providing excellent customer service."
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Matthew Watson

August 14, 2025

5  out of  5
rating by Matthew Watson
"Caitie, Brendan, Chase, and Kirby are awesome. Knowledgeable for any needs and service is always fast! Cannot recommend them more. Customer service is impeccable!"
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Tammy Welles

August 12, 2025

5  out of  5
rating by Tammy Welles
"Garrett, Catie and team are awesome to work with. Very responsive and always answer questions and super helpful!"
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Wayne Roddy

August 12, 2025

5  out of  5
rating by Wayne Roddy
"Caitie has always been super nice when I make my payment very professional you can always since shes glad to jear from you when you call"
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Abi B

July 29, 2025

5  out of  5
rating by Abi B
"Great customer services and helpful. I really appreciate them"
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Robbie Wagnon

July 29, 2025

5  out of  5
rating by Robbie Wagnon
"I had been w/another provider for over 30 yrs. when suddenly, they were bought by a very large & commercial insurance company. Though many things changed, the main thing was that my premium almost doubled. I researched other options & found Garrett Schaffer/State Farm office to be a good fit. Though I have dealt w/Garrett, & he is sooo helpful, knowledgeable, professional and amiable, Caitie Yoes is primarily my contact w/whom I pay my premium. Caitie is very helpful, pleasant & professional. I find this warm, yet professional office demeanor is very refreshing & encouraging. The above-mentioned attributes contribute to efficient, pleasant, & fruitful business communication. If you need such products & services, I highly recommend Garrett Schaffer & Caitie Yoes to you."
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loni scott

July 23, 2025

5  out of  5
rating by loni scott
"Caitie was a very helpful, nice, and knowledgeable representative. She knew who I was each time I called, and assisted me in a timely manner. I like her spirit. She gets a 10/10!!!"
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Alison Pesqueira

July 8, 2025

5  out of  5
rating by Alison Pesqueira
"Caitie Yoes was very knowledgable and a pleasure to work with today in securing a renter's liability insurance policy for my son. I highly recommend working with her!"
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Chapman Bryant

July 1, 2025

5  out of  5
rating by Chapman Bryant
"Brendan was a pleasure to work with and got me all set up very efficiently."
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Elizabeth Harrah

June 10, 2025

5  out of  5
rating by Elizabeth Harrah
"Having insured four teenage drivers through the years and spent many calls with the wonderful staff about issues, we've always had pleasant experiences. We've been provided with suggestions to take classes to lower our rates across all of our drivers and as our children married and moved. And even though one of our children was in the process of moving out of state and was in an accident, Caitie Yoes took the time to assist her while she obtained an agent in a different state. The customer service has always been exceptional going back to the day we initiated our policy and the moment we made home improvements when both Garrett and former employee Jake made home visits to ensure our home was adequately insured. In my 40 years of being insured as an adult, I am most satisfied with this specific agency from Caitie, Chase, Brendan, and the brief conversations I have had with Claudia. I am sure I will have the same with any other staff member of Garrett's team. I highly recommend State Farm as long as they are a reflection of the service of Garrett Schafer's Agency. If you have teenage driver's, rest easy, they will hold your hand and be there for them from day one. Since each policy is individual, it is a jumpstart for 'adulting.' When they leave the nest, they take, not only the policy, but State Farm, Garrett, and his team who will be there to help them if they breakdown in the middle of nowhere."
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Juan Sarabia

June 2, 2025

5  out of  5
rating by Juan Sarabia
"I was filling out car insurance applications on Facebook and State farm was one of them. Kevin gave me a call and after answering a few easy questions I had a few policies to choose from. I was insured in about 30 mins. Hey Garrett, this man Kevin also got me life insurance! Garrett Schafer has a great team and you should give them a call"
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Ben Hollon

May 29, 2025

5  out of  5
rating by Ben Hollon
"Caitie is a very professional, knowledgeable, amiable, respectful, and quickly responsive to our needs, situation, emergencies, and our family coverage of State Farm products and services! Caitie will go beyond the call of duty to help our family! Caitie has always made herself available to make sure our family needs and concerns have been met! We had a situation where the other driver was at fault, and we needed to file a claim with his insurance company. Caitie researched for his insurance company name and contact information, confirmed that he was actually covered, and forward all this to us to get the claim started with the other driver's insurance company. Thank you, Caitie, for the excellent customer service that you have always provided our family. Caitie is Extraordinary Customer Service Manager and gets a 5 STAR rating from our family!!"
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Jaylan Scott

May 27, 2025

5  out of  5
rating by Jaylan Scott
"Never thought I’d leave a review for an insurance company but customer service is always perfect. Anytime I have ever asked for anything they respond way more promptly than you could even imagine."
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Alex Harrah

May 21, 2025

5  out of  5
rating by Alex Harrah
"Caitie was so kind and helpful for me! I had just moved, and got rear-ended. She helped explain and help me with the process the entire time."
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Lauren Pritchard

May 21, 2025

5  out of  5
rating by Lauren Pritchard
"I recently had to file a claim and Catie was so helpful. She works fast, always answers the phone, and goes above and beyond. She even coordinated me leaving my rental car at the repair shop so I could pick up my car without having to tag team with someone! She thinks of everything! This branch is the best state farm I have worked with!"
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yuli cuenca

May 13, 2025

5  out of  5
rating by yuli cuenca
"Claudia Cabanillas took care of us! Super helpful and professional. Thank you!"
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William Joy

May 7, 2025

5  out of  5
rating by William Joy
"Caitie and all of the staff are friendly, professional and prompt in answering all of my questions and helpful in finding savings on all of our home and auto policies."