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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jarius Robbins

May 13, 2026

5  out of  5
rating by Jarius Robbins
"Great Service. Geart all round business"
We responded:
"Thank you, Jarius! I'm happy to know you had a great experience with our service. Your feedback is appreciated, and we're here whenever you need us. Thanks for choosing us!"
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Zarya Bravo

May 8, 2026

5  out of  5
rating by Zarya Bravo
"Thank you to Garrett’s customer service team at State Farm for guiding me through my very first claim after being a loyal customer for so many years. Your support, professionalism, and quick assistance made the process smooth and stress-free. I truly appreciate how my claim was reviewed and approved in less than 48 hours. Thank you again for the excellent service."
We responded:
"Zarya, thank you for your wonderful feedback! I'm glad to hear that our customer service team was able to assist you with your first claim and make the process smooth and stress-free. We’re committed to providing quick and professional support to all our customers. If you need anything else, feel free to reach out!"
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Billy Dodd

April 30, 2026

5  out of  5
rating by Billy Dodd
"I backed into someone at grocery store... completely my fault but you'd never know it with this kindness n speed State farm took care of me ,I've never had a claim in my life n thought I was gonna be in trouble felt like a kid being sent to office but the team at State farm made me feel........not in trouble but like a friend il never hv another ins company I LOVE YALL for all that sweet THANK YOU SOOOO MUCH!!!!"
We responded:
"Thank you, Billy! I'm so happy to hear that our team was able to support you with kindness and efficiency during your first claim experience. It's wonderful to know you felt like a friend throughout the process. We truly appreciate your trust and loyalty. If you ever need anything else, we're just a call away!"
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Karen Stanow

April 28, 2026

5  out of  5
rating by Karen Stanow
"I switched insurance companies after receiving quotes for substantially less expensive policies with the same or better coverage. Both Garrett and Kirby were excellent to answer questions and help me through the process."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm glad to hear that we were able to assist you effectively and provide you with more affordable options. We’re committed to ensuring our customers receive the best service and coverage possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Robbie Wagnon

April 28, 2026

5  out of  5
rating by Robbie Wagnon
"I had been w/another provider for over 30 yrs. when suddenly, they were bought by a very large & commercial insurance company. Though many things changed, the main thing was that my premium almost doubled. I researched other options & found Garrett Schaffer/State Farm office to be a good fit. Though I have dealt w/Garrett, & he is sooo helpful, knowledgeable, professional and amiable, Caitie Yoes is primarily my contact w/whom I pay my premium. Caitie is very helpful, pleasant & professional. I find this warm, yet professional office demeanor is very refreshing & encouraging. The above-mentioned attributes contribute to efficient, pleasant, & fruitful business communication. If you need such products & services, I highly recommend Garrett Schaffer & Caitie Yoes to you."
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Putback Shawty

April 24, 2026

5  out of  5
rating by Putback Shawty
"I would like to say that I have been a client with State Farm for many years now, and through out the years. The Bethany's branch has always took care of all insurance needs, weather Big or small. Agent Jeramy Hill, has always come through in the clutch and made sure I was well taken care of, and even stop whatever He had going on and made my needs priority by assisted me with an situation or issues. I just want to say thank you again. And I highly recommend anyone to be obliged by their services. Jeramy Hill give it to you straight, no beating around the Bush. I work a tight shift, so my time is limited, and he gets the job done in a timely fashion. Thanks again 👍🏾 5 ⭐ across the Board."
We responded:
"Thank you, Putback Shawty, for your wonderful feedback! I'm delighted to hear that our office has consistently met your insurance needs. It's great to know that our team's dedication has made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Tamiko Mills

April 8, 2026

5  out of  5
rating by Tamiko Mills
"Bryan goes over and beyond when u need help. I appreciate him and the staff."
We responded:
"Thank you, Tamiko! I'm glad our team has been helpful to you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Nelson Zapata

March 29, 2026

5  out of  5
rating by Nelson Zapata
"I spoke with my favorite agent Caitie when I purchased my new car and she was able to set me up with the proper services and features that would benefit me the most. And, as always she did it in the most pleasant manner."
We responded:
"Thank you so much for the 5-star rating, Nelson! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Denis A

February 20, 2026

5  out of  5
rating by Denis A
"Very professional. Very happy as my agent"
We responded:
"Thanks so much for the fantastic rating, Denis! We are so glad you had a positive experience with us here on State Farm Agent Garrett Schafer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sarah Hartwell

February 2, 2026

5  out of  5
rating by Sarah Hartwell
"Ali Kate Roper has been absolutely amazing. Her knowledge, patience and attention to detail has been super impressive. I have been avoiding updating my insurance but Ali has helped make it a seamless process. Thank you again Ali for going above and beyond. I appreciate all of your help!!"
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Laurence Starr

January 28, 2026

5  out of  5
rating by Laurence Starr
"Catie is wonderful. Cares what I need and takes care of me"
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Rachel Starling

January 8, 2026

5  out of  5
rating by Rachel Starling
"Catie was great! Very thorough and helpful with all my questions!"
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Cassandra Crosby

January 2, 2026

5  out of  5
rating by Cassandra Crosby
"I needed assistance updating my card information, and Caitie Marshall did an excellent job helping me with the process. She also assisted me in locating my Declarations on the app. When we were unable to find them there, she promptly emailed the documents to me. I truly appreciate her professionalism and support. Thank you for everything!"
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Sonja K Green

December 10, 2025

5  out of  5
rating by Sonja K Green
"Between having claims taken cared of this year and being informed of new products, I have only positive feedback for State Farm. This agency has served my insurance needs for 10 years now. Today I had a phone conference with Brendan about my policies to see if all my needs are taken care of. He was friendly and informative. That adds to my confidence that I’m well-covered."
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Sharon Sudu

November 25, 2025

5  out of  5
rating by Sharon Sudu
"I had to talk to CM today about a renter's insurance issue and it was resolved very quickly! She was knowledgeable and helpful, easy to talk to and made the exchange so pleasant. My overall experience over the years with this office had been very positive. Thank you, Schafer Team!"
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Glen Malecki

November 6, 2025

5  out of  5
rating by Glen Malecki
"Caitie Marshall was very professional and helpful when I made changes to my auto policy."
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Santosh M

October 23, 2025

5  out of  5
rating by Santosh M
"My experience with Mr. Schafer and his team has been excellent. Mr. Schafer personally helped resolve an issue with my policy, and I really appreciate his attention to detail. Caitie Marshall was patient and knowledgeable in helping me choose the right coverage, and she always follows up to make sure everything is taken care of. Thank you, Caitie and Mr. Schafer, for the great service!"
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Lauren Davis

October 17, 2025

5  out of  5
rating by Lauren Davis
"I would like to thank Ali Kate Roper for the excellent customer service and attentiveness! She quickly switched my insurance from another provider to bundle my home and auto. She even helped sign me up for programs to reduce my payments. It is a priority for me to have an agent who will be available with any issues or questions in the future. I have complete confidence in her!"
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Becca Sieckmann

October 14, 2025

5  out of  5
rating by Becca Sieckmann
"Kirby was great to work with - friendly, professional, and very responsive. Thank you for your help with my auto policy!"
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Robert Gardere

October 14, 2025

5  out of  5
rating by Robert Gardere
"CAITIE MARSHALL as usual was wonderful. She answered my questions quickly, showing great knowledge, efficiency, politeness, and above all a warm and caring personality with a smile and laugh that makes everyone feel special. She really made my day and if was not retired this is the type of person I would hire on the spot. Every time she answered the phone in all the previous times it was always with such a warm and pleasant voice that showed right away that she really cares and made me feel that my questions were of the most importance for her, and she always had the answers. State farm is lucky to have such a super star working for them. I always look forward chatting with her, it is always a pleasure, and she ALWAYS have the answers and the proper advice."
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Anne Vidanagama

October 8, 2025

5  out of  5
rating by Anne Vidanagama
"The agent was very helpful and efficient."
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Harry Price

October 2, 2025

5  out of  5
rating by Harry Price
"All my insurance need were met with one phone call. For the first time my wife and I really do have affordable car insurance. As well as life insurance."
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Atnafu Tariku

September 24, 2025

5  out of  5
rating by Atnafu Tariku
"I am totally satisfied with Cattie in handling my car insurance from start to finish with ease."
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Caleb Jensen

September 16, 2025

5  out of  5
rating by Caleb Jensen
"Caitie Yoes has top notch customer service. Would highly recommend."
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Michael Payton JR

September 9, 2025

5  out of  5
rating by Michael Payton JR
"Appreciate good business with people that appreciate good people."